OUR POLICIES

Anything which has an effect on business performance and results must be viewed with regard to our responsibilities, risks and return. Therefore we have adopted an Integrated Management System. Our Integrated Management system provides a clear picture of all aspects of the business, how they affect each other and their associated risks. It integrates all components of a business, such as customer service, quality, health and safety, environment, people management, finance, etc. into one coherent management approach so as to enable the achievement of the businesses purpose and mission.

Quality:

A Quality Assurance Management system gives confidence to the business and its customers that it is able to provide products that consistently fulfil requirements. Our Integrated Management System provides the framework to deliver customer satisfaction and to improve current levels of service to customers and other interested parties. These measurements ensure compliance with the international standard BS EN ISO 9001.

James Donaldson & Sons is firmly behind the idea that confidence in a product can be gained from an approved quality management system and quality manuals. James Donaldson & Sons Ltd, is accredited with the internationally recognised standard BS EN ISO 9001. We were one of the first companies in our industry to achieve this award.

Environmental:

As a company, we pushed for a formal commitment to the environment from the industry. We fully endorse the requirements of the all chain of custody schemes, and have installed have systems and procedures in place to meet the demands of the chain of custody requirements.

We have chain of custody certification available at all locations:

Health & Safety:

The health, safety, and welfare of our employees, suppliers and customers is something we take very seriously at Donaldson's.

We are committed to ensuring that our products and processes allow our stakeholders to return home from work in the same condition they arrived. It is therefore our policy to do all that is reasonable and practicable to prevent personal injury, and to protect everyone from foreseeable work hazards - including the public.

The Company has a responsibility to: